Industry newsSoftware and Tech

2020: Year In Review

By December 16, 2020No Comments

Contractors Cloud is the most feature-rich CRM construction and specialty trade software that grows & adapts to your business. Boost sales, manage projects, track tasks, and leads efficiently.

Well, we finally got through this year, and without a doubt, it has been an unpredictable year.  It’s incredible how a tiny microscopic virus and wreak so much havoc on the world. Now as we close the books on this year and welcome 2021 with open arms, let’s take a look at the positives that came out from the Contractors Cloud camp in 2020.  Big should out to our staff, partners, vendors, and most of all, our customers!


Before the pandemic, Contractors cloud attended several trade shows. Some of our highlights include Win The Storm (WTS)  the International Roofing Expo (IRE). It was great meeting with friends, colleagues, customers, and meeting new people. Dwight, Rebecca, Joe, and Kelly worked hard during these shows and had some fun as you can with these pictures.

[insert pics]

Partners and New Integrations

During the lockdown, we hunkered down and focused efforts on integrating Contractors Cloud with other incredible apps. Our amazing partners BASYS Processing, CompanyCam, and SalesRabbit were added this year.  With BASYS you can now enjoy a fully integrated acceptance of credit and debit card payments. SalesRabbit is a great tool for tracking leads, manage areas, and to collect initial sales data. It is primarily a canvassing sales tool.

We did a great webinar with our friends at CompanyCam in the fall calculating ROI and we look forward to working them in 2021!

New Faces to the Crew

We are always looking to expand our team with amazing talent and this year we had the pleasure to add Ricardo Mazzi and Holly Coil to our staff.  Ricardo is our Director of Marketing and Holly is part of our Customer Success team.

Contractors Cloud User Group on Facebook

It may sound like a cliche, but our customers mean A LOT to us. We really mean that. This year we launched our User Group on Facebook. What better way to get feedback to improve our software than from our customers?  We also provide members early access to new features and updates and gather invaluable information that informs our product development. The User Group also serves as a platform for our users to engage with others, interact, ask questions, and help each solve problems, share wins, and have fun!

Our Website Got a Facelift

We revamped the very website you’re viewing now. Loaded with new branding styles, pages, blog posts, and a more streamlined navigation system, our marketing needed to hone in on our target audiences, positioning, and key messaging. It is important that all our touch points (emails, landing pages, graphics, etc.) have a consistent look and feel, and this new branding strategy will be the foundation of how we expand and evolve all our digital properties.

Usage Stats

Show % increase from 2019:

  • Daily Active Users (DAUs)
  • Projects created
  • Total invoices
  • Materials order
  • Increased communication (emails, texts, jet streams)
  • Increased accountability (notes, tasks)



Last Updated on December 16, 2020.

This awesome post 2020: Year In Review appeared first on Contractors Cloud.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.